Help & FAQ

Quick guide to getting started with Helix AI and DataHub.

Getting Started

  1. Register your account: https://app.helix-ai.co.uk/register
  2. Prepare your data: we accept CSV, XLSX, and PDF (factsheets). For best results, include ISIN, full share class name, and currency where available.
  3. Upload via the app's Upload page. You can upload single or multiple files.
  4. Review the mapped fields. Confirm or adjust any columns if prompted.
  5. Export: generate Openfunds, EMT, or EPT outputs once validation passes.

Required Fields by Dataset

Static Share Class Data (core)

  • ISIN (unique identifier)
  • Full Share Class Name
  • Share Class Currency (e.g., GBP, EUR, USD)
  • Launch Date (optional but recommended)
  • Fund Group Name (optional)

Regulatory Templates

  • EMT 4.2: risk/policy fields; consistent currency is required
  • EPT 2.1: performance/scenario fields; identifiers required
  • Openfunds 2.1: share‑class attributes and distribution data

Header Mapping Rules

PDF (Factsheet) Extraction Tips

Validation & Common Errors

Security & Support

FAQ

What file types can I upload?

CSV, XLSX, and PDF. For PDFs, structured text (not image scans) improves accuracy.

Which fields are mandatory?

For core static data: ISIN and Full Share Class Name; currency is typically required for exports and calculations. Regulatory templates have additional requirements.

How do I fix a missing currency or identifier?

Add a column/value for the missing field (e.g., ISIN, share_class_currency as GBP/EUR/USD). For PDFs, ensure the factsheet shows the value clearly; otherwise re‑upload via CSV/XLSX.

Can I see a sample template?

Yes—sample CSV/XLSX templates are available on request. We’ll add downloadable samples in the app shortly.