Helix AI Group Ltd ("Helix", "we", "us") provides the DataHub platform for asset managers and distributors. We comply with UK GDPR and, where applicable, EU GDPR.
Data Controller
Helix AI Group Ltd, Registered in England & Wales.
Personal Data We Process
- Account information: name, email, firm, role.
- Authentication: password hashes, tokens, audit logs.
- Support communications and metadata.
- Operational product data uploads (files you choose to upload).
- Privacy-preserving usage analytics (Vercel Web Analytics).
Purposes and Legal Bases
- Provide and secure the service (contractual necessity).
- Support, troubleshooting, service notifications (legitimate interests).
- Regulatory and compliance (legal obligation).
- Product analytics to improve performance and UX (legitimate interests; no cookies).
Data Retention
We retain account data while your account is active and delete or anonymise it after closure, subject to legal requirements. Uploaded files can be deleted by users; backups rotate on a fixed schedule.
International Transfers
Where data is transferred outside the UK/EU, we use appropriate safeguards such as Standard Contractual Clauses.
Your Rights
- Access, rectification, erasure, portability.
- Restriction and objection to processing.
- Right to complain to the ICO or your local DPA.
Security
We apply role-based access controls, encryption in transit, and secure hosting. Avoid uploading personal data unless required for your use case.
Contact
For privacy inquiries or to exercise rights, email: ludovic.milne@helix-ai.co.uk